About Zaccary Craven

Me in Singapore eating gigantic Chilli Crab

I am the Projects Leader for international eMarketing at a medium sized manufacturing company in Kansai, Japan.  My daily work consists of End-User eMarketing (running the 7-language website, mail magazine, online ad campaigns etc) and also “internal eMarketing” such as Intranet development (internal systems for communication, data manipulation etc).

The last 18 months I have been working on a new Ordering system which is going to develop into a CRM and then ERP system.  This is using up 90% of my time, hence not many posts about JIRA lately!

I have spent over seven years total in Japan, and I have JLPT 2-kyu level Japanese. I have two kids and my wife is Japanese.


11 thoughts on “About Zaccary Craven

  1. Hi Zaccary,

    We’re trying to get the word out about Atlassian Summit (http://www.atlassian.comsummit) and I was wondering if you would consider putting a badge on your website (http://www.atlassian.com/summit/badges.jsp) and/or blogging about it?

    Anyway, we’re hoping people in the community can help us get the word out and would appreciate your help if you have time. BTW, are you able to come to the conference?


    Jon Silvers

    • Hi Jon,

      Im on vacation at the moment but will try to put up a badge when I return. Unfortunately I don’t think my company would send me to the conference, especially in current economic situation.


  2. Hi Zachary,

    I already read your blog and it’s awesome. Now i’m working on jira system and i’m a absolute newbie for it.
    (my jira system is for keep an error or bug for oracle’s user in thailand)

    I was wondering if you can tell me how can I make my jira system be able searched by Search engine means Google, Yahoo, Bing, etc can see my jira system ?(like http://jira.secondlife.com/ )

    If you can answer that I would be appreciate.

    Thank you ^^

    • Sorry not sure about that, I think in admin area there may be some setting. Probably you just need to make everything available to anonymous user (ie no login required to view content), and then link to the jira somewhere on the web so that google can find it and spider it. Google has a manual submission tool you can use too.

  3. Hi Zaccary,

    I am working for Atlassian and have moved from San Francisco to Tokyo just a month ago.

    My main mission here is to have more people in Japan use our products. And hopefully their business, developing their software, working efficiency would get better as a result.

    You may know we already have Tokyo User Group and had a couple of meetings.

    In future, I want to see Osaka or Kansai User Group as the second AUG in Japan. If you are interested in it, please feel free contacting me.

    I am a pure Japanese, so if you are more comfortable with Japanese, we can speak in it. I imagine your Japanese is advanced enough. 🙂

    Sean (or Shunsuke in Japanese)
    sosawa at atlassian dot com

    • Everytime I see the announcements about Tokyo meetup I want to mail to say ‘hey what about Kansai!’

      I would be interested to join if there is an event in Kansai (hoping for Kobe, the crown jewel of Kansai). Or a web group would be nice. My next challenge is to get users to adopt Confluence once we release it, so some success stories from peers would be great.

  4. Hi Zaccary,

    My name is Vivek and I work for Packt, a UK based publishing company specializing in publishing books based on Information Technology (I.T).

    We have recently published a new book titled “JIRA 4 Essentials” by Patrick Li. This book is for readers who want to track bugs and issues and manage their software development projects more efficiently with JIRA. You can read more about this book here:


    I came across your blog through a Google search and considering your expertise in JIRA, I feel you’d be one of the best persons to review this book for us. Therefore your thoughts about this book would prove extremely valuable to us and will be very much appreciated.

    In case this subject interests you and you’d be interested in writing a review on your website or Amazon, do let me know. I’d be delighted to send you an e-copy of the book on your confirmation.

    In case you have any queries, do let me know and I’d be happy to assist.

    I look forward to hearing from you.



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